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Beyond Exceptional Beauty

1) How do I contact Beyond Exceptional Beauty?

If you need any assistance or have any questions about your order please contact us directly at beyondexceptionalbeauty@gmail.com

2) Do you have a store?

Beyond Exceptional Beauty is online store only. 

3) Are your products genuine?

Yes! Beyond Exceptional Beauty is an official stock list of all the brands we carry. 

4) How much is shipping?

We offer free shipping on all orders.  

5) When will I receive my order? 

Please allow 3 to 5 business days for processing.  Please allow 15 to 20 days for item to arrive.  

6) Can I track my order? 

Yes all orders will have tracking numbers. Once the order have been placed you will be provided a tracking number.  

7) Do you ship internationally?

No, but we are working on it! Watch this space. 

8) What are your payment methods?

We accept all major credit/debit cards, Skrill, PayPal and Discover 

9) Do I have to sign up to PayPal to use it?

No. You can check out as a guest through PayPal. 

10) Do you accept returns?

Unfortunately, we do not accept returns for change of mind of makeup, makeup tools or brushes due to hygiene reasons please see our Returns Policy Page for more info. 

11) My package is faulty or I received the wrong order

Please contact us immediately at  beyondexceptionalbeauty@gmail.com.  A member of the Beyond Exceptional Beauty Team will help you sort this out. 

12) The color of the product looks slightly different on my computer or phone.

The appearance of different shades may vary depending what screen or device you are using we recommend looking at various source images and video reviews of the product online to help you make the right decision. 

 

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